❓ Frequently Asked Questions
What is the quality guarantee for your shower systems?
We provide a 5-year quality guarantee for our shower columns and sinks, ensuring long-term reliability and performance.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 50 pieces per item per finish. For initial trial orders or regular stock items, we can accommodate smaller quantities.
Can you provide customized branding on the products?
Yes, our factory can laser print your logo on the products. We require a logo usage authorization letter to proceed with custom branding.
Which certifications do your products hold?
Our products are certified with cUPC for the North American market, CE for the European market, and hold WaterSense and NSF approvals.
How do you ensure product quality?
We follow strict ISO 9001 systems and maintain a complete production line including CNC machining, polishing, and a dedicated testing center to minimize defect rates.
Can you customize product dimensions?
Yes, we have the capability to customize dimensions and specifications according to specific customer requirements.