Q1: What is the Minimum Order Quantity (MOQ) for a first-time purchase?
If you require a custom logo and brand packaging, the MOQ is a 20-foot container. For orders without a brand logo or specialized packaging, the MOQ is 500 pairs per size.
Q2: How can we verify product quality before placing an order?
We can provide samples for your evaluation. Additionally, customers may appoint a third-party inspection agent to visit our factory and verify the mass production quality.
Q3: What is the loading capacity of a 20ft container?
The maximum loading capacity is 27 tons. However, the exact capacity depends on the specific slide model chosen and the regulations of your destination country.
Q4: What is the estimated delivery time?
Typically, the delivery time is 25 to 30 days once the order has been confirmed by both parties.
Q5: What are the standard payment terms?
We accept TT, Cash, or LC. Our standard terms are a 30% deposit with the balance due against the Bill of Lading (B/L).
Q6: How do you handle potential quality issues upon receipt?
All products undergo rigorous inspection during assembly and packing. In the rare event of a quality or finish defect, we will address the issue based on the inspection report provided.
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