Frequently Asked Questions
Are you a manufacturer?
Yes, we are a manufacturer with a well-established presence in R&D, production, sales, and comprehensive after-sales service.
What payment methods do you accept?
We accept T/T, Western Union, Paypal, and bank transfers. We are open to discussing other alternatives if preferred.
What guarantees and after-sales service do you provide?
We provide a 1-year warranty for all products. Our professional after-sales team is available to assist, and we provide instructional videos for support.
Why choose our filtration solutions?
We control the entire production process from injection to assembly, ensuring quality and cost-efficiency. Our products hold CE, ROHS, EPA, and CQC certifications, manufactured in ISO-certified dust-free workshops.
What is your payment policy for orders?
For samples (less than 3000 USD), 100% in advance. For formal orders, a 30% deposit via T/T and 70% balance payment before shipping.
Do your filters remove heavy metals and viruses?
Yes, our advanced 5-stage filtration system is lab-tested to remove 99.99% of contaminants, including heavy metals, bacteria, and viruses.
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